Welcome to

Ashfield House

Dental Practice

 


                                  JULY 2021   

                          UPDATE   







Summer greetings to all our patients out there. We hope you’ve had a lovely start to the summer. Below are 4 important points to know about:


  1. 1.EASING OF RESTRICTIONS.

As you are aware on the 19th of July most Covid19 restrictions are to be lifted. However, based on the science, ongoing research and predicted spikes in contagion, we ourselves will be continuing to wear full PPE. This will include completely disposable surgical gowns, hats, gloves and some sort of FFP3 respirator in order to protect you and ourselves. This is under monthly risk assessment and review and we will continue to ensure our practice is a safe place to work and visit as well as complying with the latest evidence review panels.


  1. 2.PATIENT INFORMATION.

In line with our ‘Infection prevention and Control’ protocols we would greatly appreciate it if you would wear a face covering when you arrive at the back door of the treatment room in order to minimize the risk of cross infection to other patients outside and also to our reception staff.


  1. 3.MEDICAL HISTORY TAKING.

As many of you will know by now, we are using an online paper-free format for patients to fill out their own detailed medical and dental histories together with various other forms through the ‘patient portal’. This is an encrypted one time safe link for patients to update their actual medical / dental record as we have it on file. This will be sent to your email or phone ( or with your consent to that of a friend with internet access). For anyone having problems accessing the patient portal this is nearly always due to a discrepancy in name, address or other contact details.

If you require assistance please call us on 015242 64813 or email us at ashfieldhousedetal@gmail.com.


  1. 4.PLEASE TAKE NOTE OF OUR 2 EMAIL ADDRESSES.

ashfieldhousedental@gmail.com and reply.ashfield@gmail.com.

either of these will come immediately to our inbox to be dealt with on the same day. It has come to our attention that some patients are still using a 2 year old email address which no longer exists.


To close, do enjoy the outdoors this Summer and please continue to keep safe. If you have any concerns or questions we’d like you to call us to discuss any issues or if there is any way we can help make your visit enjoyable.


with warm wishes from the team at Ashfield house,


Mark, Mandy, and Abbie.